Asked Questions (FAQ)
Find below our frequently asked questions
Frequently asked questions about domain names
- Which domain
name types are available ?
We offer a wide range of domain name types (Top
Level Domains). The following TLD's are available through ID&A;
com | net
| org | info | biz | jobs | mobi | name | ac | ag | am | ar | at | be | bo | bz
| ca | cc | ch | cn | cu | dk | ee | es | eu | gs | fm | gd | gr | gs | gy | hk
| hu | im | in | io | it | jm | jp | la | li | lt | lu | lv | me | md | mn | ms
| ni | nl | nu | nz | pl | pt | py | ro | ru | sc | se | sh | sg | tc | tk | tm
| tt | tv | tw | us | uk | vi | vc | vg | ws
- Can I register
an all-numeric domain name ?
Yes, most domainname types support all-numeric
domain names. Ask support if you have a domain name type (TLD) in mind.
extra services can I expect when I register a domain name ?
you can choose to park the domain name on a default page, activate it by forwarding
it to an existing hosting account or choose to activate it on a new hosting account.
Once a domainname is activated services for email, website and FTP are available.
does my registration period end and how to i renew it ?
For most domain
name types the registration period for domainnames is 1 year. Before the end of
each year you will need to renew the registration. You can renew domain names
by submitting the the request to your provider. Often you can choose to renew
your registration for more then 1 year at a time.
- The domainname
i want is already registered by someone else. Can i obtain it ?
domain names you can place an buy offer to the current owner. If they are interested
in selling then you may be able to trade the domain name to yourself and so gain
the registration rights to use the domain name.
- My domainname
expired unexpectedly. How can i regain it ?
Most domainname types have
a Redemption period where you can re-activate a domainname. Depending on the type
of domainname this can be anything from 1 to 65 days. You can regain the domainname
by renewing it. Most providers keep you up to date when domainnames expire by
e-mail notifications. Renew your domainname before its expiration date to avoid
it going offline.
Frequently asked questions about hosting
exactly is (mail/web) hosting ?
Hosting is a service provided by a vendor
which offers a physical location for the storage of web pages and files. A hosting
package comes with various facilities including an certain amount of reserved
diskspace and traffic to use.
Diskspace is the size your website can be. HTML
pages are usually very small, but it is the extra images, scripts, and even databases
that can take up large amounts of disk space. Bandwidth/Transfer is the amount
of data the server will allow your site to send in a month. Transfer is usually
measured in gigabytes - billions of bytes. Once you go over your monthly reserved
limit your account may be shut down. Upgrading to a larger package can then be
- What services do i get with a hosting account ?
services like web, mail, FTP, PHP, CGI, statistics and backups are included in
your hosting package. Additional options at I.R include databases, more critical
backups, SSL certificates, webmail, IP addreses, custom erorr pages and much more.
- Can i obtain domain names and use them on my existing hosting
You can forward domain names to existing accounts with I.R or elsewhere
if your other webhost supports it.
- Do I have to change my
domain name if I get a new host ?
No, you can transfer your domain to another
host at any time.
- What do i do when my website or E-mail stop
to function ?
When any of your services fail to function you can submit
a message to our helpdesk. We will then investigate the
matter and apply a solution.
Frequently asked questions about development
- When do
i need custom software developed ?
If your organization has repeating processes
for sending electronic notifications, monitoring data or systems, processing manual
calculations, gathering or submitting data from and to electronic resources. Automating
such processes will relief your organization from pressure and costs whilst improving
- What kind of maintenance support is available
We support our software products in full by offering regular maintenance,
changes and upgrades. Support is available all year round using offline and online
contact points. Using our phased approach for maintenance the impact to your organization
is kept to a minimum.
- What platforms are supported ?
support Linux platforms with the LAMP combination (Linux Apache MySQL PHP). This
killer combination of computer and internet technology has proven itself time
after time. As a well established development company we have over 15 years of
experience with development on LAMP systems.